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Confidentiality Policy

RewindStories ” Rewind Application and Site Personal Data Protection Policy

Rewind (RCS Paris no. 843984337) is aware of the importance of ensuring the confidentiality of personal data and is committed to protecting them in accordance with current regulations on the protection of personal data, applicable in Europe and France. The purpose of this privacy policy is to inform you about the commitments and practical measures taken by Rewind to ensure that your personal data is respected when using its website. www.rewindstories.com (hereinafter” The Site ”) and its Rewind mobile application, which can be downloaded on Google Play and the App Store (hereinafter “” The Application ”).

The terms “you” and “your/your” refer to all Users of our Site and the Application.

1. Purposes of the collection

The treatments implemented by Rewind through our Site and our Application respond to one or more explicit, legitimate and determined purposes. We process your personal data to respond to your requests, process your orders, provide you with our services, promote our relationship and improve our services.

The treatments implemented by Rewind meet the following purposes:

  • Respond to your requests relating to the services offered by the Application and by the Site (hereinafter the “Services”) or to our company (question about the services offered, customer service, etc.).
  • Process your technical requests about the operation of the Site or the Application.
  • Create your Account allowing you to use the Services.
  • Manage your purchases and provide the Services and in particular allow access to Content and activities and guide you on the walks offered by the Application, and where applicable, claims relating to the Services or Contents.
  • Subscribe to our Newsletter.

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2. Data collected

Your personal data is collected via the various forms in the following sections:

  • “Registration”, “Profile page”

This data concerns your identity, the subject of your request, your purchases and the means of contacting you to respond to your requests and/or process your order.

To provide you with the Services, Rewind also uses your geolocation data. This data is essential for the functioning of most of the functionalities of the Application (bringing you to the starting point of the proposed visits, guiding you when listening to the Contents, guiding you if you are lost, etc.). The User can deactivate geolocation from the settings of his mobile device and/or from the Application. However, some Services can then no longer be provided.

The mandatory or optional nature of the data you provide is indicated to you during collection. Entering certain data is mandatory only when necessary for us to allow you to benefit from the Services.

Rewind ensures that it only collects and processes data that is strictly necessary for the purposes of the treatments implemented.

3. Recipients of the data collected

Your personal data is only used by persons identified and authorized to process your request. Depending on demand, this may be our customer service, our marketing department, our development department, ... as well as to our partners authorized under a contract, for certain outsourced services such as tracking your movements when Using the Rewind Services.

We draw your attention to the use of “social media” buttons. The main use of these “social media” buttons is to share the Content that you liked on our page on the social network. This is a possibility offered on a non-mandatory basis. Likewise, when creating your Account or connecting to it, the Application offers you the option of connecting with your Facebook Profile. These uses are likely to result in the collection of your personal data by the social network concerned.

We invite you to be vigilant and consult the social network's personal data protection policies in order to accurately understand the information it collects as well as the purposes for which your data is used, in particular for advertising purposes.

In case of registration with their Facebook account, the User accepts that Rewind may receive public information from their profile (ID, last name, first name, email address, country and profile photo).

You can sometimes configure the access and confidentiality of your personal data directly on the social network used.

The use of these “social media” buttons is at your initiative and under your sole responsibility. Rewind is not responsible for the processing of your data that will be done by these third party social networks.

4. Commercial prospecting

Rewind may send you SMS or email communications in connection with the Rewind Services. You can object at any time by clicking on the unsubscribe link at the bottom of each email or by contacting Rewind (“Contact”).

You can also choose to receive promotional emails and text messages from Rewind partners. Rewind is committed to not disclosing your data to third parties without your permission.

5. Data Retention

The data of users of the Site and the Application are kept for three (3) years from the last contact between Rewind and you.

At the end of these periods, this data will be irreversibly anonymous in accordance with the regulations in force or deleted (depending on what is declared in the register).

6. security

Rewind ensures the security and confidentiality of your personal data by implementing data protection reinforced by the use of physical and logical security means.

7. Your rights

In accordance with the applicable legislation relating to the protection of personal data, you have a right of access, correction, deletion, opposition and a right to portability with respect to all data concerning you. You also have a right to limit the processing of your personal data using your personal data. Everyone also has the right not to be the subject of individual decision-making based exclusively on automated processing such as profiling. If you have consented to the processing of personal data, you can withdraw your consent at any time.

These rights are exercised in accordance with the procedures provided for in the Contact article below.

You also have the right to define guidelines relating to the fate of your personal data after your death. And you have the right to file an appeal with the Commission Nationale de l'Informatique et des Libertés (“CNIL”).

8. Contact

For any requests for information concerning the personal data protection policy implemented by Rewind, or the exercise of your rights, you can contact us by post or email at the following addresses — by email: bonjour@rewindstories.com or by mail:

Rewind (Personal Data)

95 Avenue du Président-Wilson

93100, Montreuil

To exercise your rights referred to above, your request must be accompanied by a copy of your identity document.

9. Data protection policy update

The privacy policy is subject to change or change at any time. In case of modification, the new privacy policy will be notified at the time of connection to the Site or to the Application.